Privacy Policy

Last Updated: August 20, 2026

SecureNet Solutions LLC (“SecureNet Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of customers and visitors who use our website or communicate with us.

SecureNet Solutions LLC operates as an authorized dealer through the JNA Dealer Program and assists customers with telecommunications services offered by participating service providers.

1. Information We Collect

We may collect information that you voluntarily provide when you contact us, request information, or inquire about telecommunications services, including:

Name
Phone number
Email address
Service address or ZIP code
Information about the telecommunications services you are interested in
Information reasonably necessary to process a service inquiry or activation

Our website may also automatically collect limited technical information, such as IP address, browser type, device information, referring pages, and website activity through cookies or similar technologies.

2. How We Use Your Information

We may use personal information to:

Respond to customer inquiries
Check service availability
Recommend available internet, TV, phone, or telecommunications plans
Assist with new service orders and activations
Communicate with customers regarding their requests
Provide customer and sales support
Improve our website and services
Prevent fraud or misuse
Comply with applicable legal requirements

3. Sharing of Information

When necessary to fulfill a customer's request, we may share relevant information with JNA Dealer Program, participating telecommunications providers, and other authorized service partners involved in processing or fulfilling the requested service.

The applicable telecommunications provider may have its own privacy policy governing information it receives and processes.

We do not sell personal information for money.

4. Data Security

We take reasonable administrative and technical measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.

Access to customer information is limited to authorized personnel and service partners who require the information for legitimate business purposes.

5. Cookies and Advertising

Our website may use cookies and similar technologies to operate the website, understand website usage, measure advertising performance, and improve our services.

We may use third-party advertising and analytics services, including Google, which may use cookies or similar technologies in accordance with their own privacy policies.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, prevent fraud, and comply with applicable legal obligations.

7. Your Privacy Choices

Depending on where you live, applicable privacy laws may provide you with certain rights regarding your personal information.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, where applicable. We may need to verify your identity before processing certain requests.

8. Third-Party Services

SecureNet Solutions LLC is an independent telecommunications sales company. We do not directly provide the underlying internet, television, or telephone service.

Once information is provided to a telecommunications provider for service fulfillment, that provider's privacy practices and terms may also apply.

9. Children's Privacy

Our services are intended for adults seeking telecommunications services. We do not knowingly collect personal information from children under 13 through our website.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.